Privacy Policy

Your privacy is important. We protect your information while using our laundry services responsibly.

Privacy Policy for Magsala App

Magsala mobile application is owned by Magsala, which is the data controller of your personal data.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through the Magsala app.

1. Data Collection and Usage

Data Collected:

We collect the following data to provide app functionality:

Approximate & Precise Location:
Used solely to enhance service accuracy, such as estimating delivery areas and improving pickup/drop-off experience.
Personal Data Provided by Users:
- username and password

Purpose of Collection:

The data collected is used only for:

Managing laundry orders
Pickup and delivery scheduling
Sending order updates
Enhancing user experience

We do not collect or use your data for advertising or analytics beyond basic operational needs.

2. Data Sharing

We do not share your personal data with any third parties. Your information is used strictly within the Magsala app to support your use of its services.

3. Security Practices

Data Encryption:
Currently, data transmission may not be encrypted. We advise users not to share sensitive data unnecessarily.
Commitment to Families Policy:
We comply with Google Play's Families Policy where applicable.

4. Account Deletion

You can request to delete your account and all associated data at any time by visiting:
🔗 https://info.magsala-sa.com/delete-account

5. User Rights

If you are a resident of the European Union, you are entitled to rights under GDPR, including:

Access, correction, or deletion of personal data
Objection to data processing
Data portability
Filing a complaint with a data protection authority

6. Contact Information

If you have any questions or requests related to this Privacy Policy, please contact:

📧 magsala2024@gmail.com